Volunteering: small changes make a difference

Each year, my employer encourages every member of staff to take one day to give something back. Despite the considerable cost to the business of one “lost” day of productivity, the net gain for employee engagement, business reputation and social responsibility is clearly worthwhile. This year, I wanted to link my volunteering to my work… Continue reading Volunteering: small changes make a difference

Creating a coaching culture

If you wants to deliver a differentiated service to mark you out from the competition, the first place to look is within your existing team.  Your best  people deliver your values and behaviours in their customer interactions, but from a line manager’s perspective, it’s not easy to bring these aspects to life in brief weekly… Continue reading Creating a coaching culture

LGBTQ+ Pride Month: Who needs allies?

As it’s LGBT Pride Month, I thought it might be interesting to talk about allies.  Of course, this discussion doesn’t just apply to LGBTQ+ community,  it’s relevant for all aspects of diversity and inclusion – be that gender parity, sexuality, ethnicity, physical (dis)ability, mental health or any other part of society who may not have… Continue reading LGBTQ+ Pride Month: Who needs allies?

#AllRolesCanFlex – 5 tips on being more flexible with your people

My employer actively promotes a flexible approach to work, and I’m proud to work for a company that embracing flexible working.  Whilst some roles have traditionally been considered to have more flexibility (shift workers, those required to work at multiple sites, those working client-side), many have been tied to their desk in stuffy offices –… Continue reading #AllRolesCanFlex – 5 tips on being more flexible with your people

Why mental health “issues” makes me uncomfortable

Having “outed” myself very publicly in the workplace, and openly discussed my mental health condition, it felt like a really huge, and uncomfortable step – but one I did not regret. I realised that unlike many other aspects that may mark someone out as “different”, mental health has a certain stigma still attached to it.… Continue reading Why mental health “issues” makes me uncomfortable