In this week’s blog, I thought I’d throw down a challenge to those of us who are line managers, especially those responsible for teams that are delivering to customers and clients directly. Having recently experienced some great and some not so great service which had been directly impacted by the line manager of the person… Continue reading Respect and trust your employees!
On 1st September 2017, I’m proud to be involved in a wonderful event entitled #InThisTogether. I recently wrote a post about why I became involved in D&I (diversity & inclusion.) This week, as the #InThisTogether event takes place at the Tower of London, I want to share why this subject really matter in the modern… Continue reading #InThisTogether – why D&I still matters
As you career grows, so do you. Sometimes your career path charges forward, other times it feels like it stumbles and stalls. That’s OK, your career, like life is a journey. On that journey, there are times when a little extra help will be of benefit. If you’ve already chatted to your peers and your… Continue reading The difference between manager, coach & mentor.
I believe that my people are capable of ANYTHING. No, really, I genuinely see no limitations to their potential. It took me years to feel so confident in the team I work with, and I feel proud to be in this head space. When you believe in your people; you trust them, and their decisions;… Continue reading Are you challenging you people enough – or too much?
We’ve recently been through a really busy period at work – it’s a time when it’s all hands to the pump to get the job done; requiring lots of planning, flexibility, team commitment and thinking on your feet. It’s very easy after such a busy period to sit back and sigh with relief. But whilst… Continue reading How to make a workshop really work
Many of us will be in the process of carrying out quarterly reviews, checking budgets and revenue progress and making sure we are on track for delivering our 2017 goals and objectives. At this point in the year, it’s also a great time to check back on your bigger plans, strategy and vision and make… Continue reading 6 tips to get your strategy back on track
One of the most important aspects of work culture that any line manager or leader needs to nurture is a strong sense of team spirit. Open and honest communication, a collective set of goals, a great work environment and the right mix of skills and personality will help you create the ultimate team. So once… Continue reading Team spirit – what to look out for to know you’ve got it